New Japan Pro Wrestling issued the following press release providing another update on refunds for all events cancelled from the COVID-19 crisis. Details can be found below.
Thank you for your support of New Japan Pro-Wrestling.
As announced earlier this month, acting under further recommendation from the Japanese Ministry of Health regarding Coronavirus COVID-19, NJPW has come to the decision to cancel events through to May 4.
All ticket holders will be refunded.
IF YOU HAVE PURCHASED A TICKET FOR MARCH 31
Refund period: April 1 – May 15
Refer to the following link: https://www.njpw1972.com/73693
IF YOU HAVE PURCHASED A TICKET FOR APRIL 11
Refund period: April 8- April 22
Refer to the following link: http://www.njpw1972.com/73695
IF YOU HAVE PURCHASED A TICKET FOR APRIL 12-16
Refund period: April 8 – April 22
Refer to the following link: https://www.njpw1972.com/73841
IF YOU HAVE PURCHASED A TICKET FOR APRIL 18
Refund period: April 22 – May 13
Refer to the following link: https://www.njpw1972.com/73842
The following procedure refers to the below events.
Road to Wrestling Dontaku 2020
Sunday April 19 Korakuen Hall, Tokyo
Monday April 20 Korakuen Hall, Tokyo
Tuesday April 21 Korakuen Hall, Tokyo
Thursday April 23 Osaka Prefectural Gymnasium #2 (EDION Arena Osaka)
Friday April 24 Kobe Sanbo Hall, Hyogo
Saturday April 25 Uwajima City Overall Gymnasium, Ehime
Road to Wrestling Dontaku 2020 Aki no Kuni Sengoku Emaki
Monday April 27 Uwajima City Overall Gymnasium, Hiroshima
Wrestling Satsuma no Kuni
Wednesday April 29, Kagoshima Arena
Road to Wrestling Dontaku 2020
Thursday April 30 Grand Messe Kumamoto
Friday May 1 Beppu B-Con Plaza, Oita
Wrestling Dontaku 2020
Sunday May 3 Fukuoka Convention Center
Monday May 4 Fukuoka Convention Center
(Note: NJPW will be closely monitoring the ongoing Coronavirus situation and will provide updates on events taking place after May 4)
The refund procedure depends on point of purchase of the tickets.
Lawson Ticket (Lawson/Mini Stop convenience stores)
Refund period: Tuesday May 12 10AM – Friday July 31 11:59PM
Take your ticket to your nearest Lawson or Mini Stop. Any location will suffice, but if you purchased your ticket at a Lawson, you can only receive refunds at a Lawson, and Mini Stop customers can only receive refunds at Mini Stop.
Use the ‘haraimodoshi’ (refund) function on in store Loppi machines to secure your refund. Check the following Japanese site for details, or show to a store attendant for assistance
https://l-tike.com/oc/lt/haraimodoshi/
Ticket Pia (including 7-11 convenience stores)
Refund period: Tuesday May 12 10AM – Friday July 31 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
http://t.pia.jp/guide/refund.jsp
ePlus (including FamilyMart convenience stores)
Refund period: Tuesday May 12 10AM – Friday July 31 11:59PM
Please take your ticket to the store where you purchased it. Procedures may vary depending on purchase method.
Check the following Japanese site for details, or show to a store attendant for assistance:
https://eplus.jp/sf/refund1
Korakuen Hall
Refund period: Sunday April 19- Sunday May 31
Bring your ticket to the advance sales counter during operating hours.
https://www.tokyo-dome.co.jp/hall/
New Japan Project (April 23 Osaka, April 24 Kobe)
There is no need to return your tickets. You will be contacted via the email address you registered to make your purchase with the procedure.
http://www.nj-kikaku.com/
Super 4 Online Shop (April 25 Uwajima)
You will be contacted via email after April 25; respond with the required information. Refunds will be issued via bank transfer.
https://super4.jp/contact
Sports Mate Hosoi/Kisai Plaza (April 25 Uwajima)
Refund period: Saturday April 25- Sunday May 31
Please take your ticket to the store it was purchased in to receive your refund.
Fuji Gran Kita Uwajima (April 25 Uwajima)
Refund period: Saturday April 25- Sunday May 31
Send your ticket, along with the information outlined below, via special recorded mail.
Name
Address
Telephone number
Bank details for receiving your refund via wire transfer (Bank name, Branch name, Account type, Account number, Name on account. Japan Post accounts will also require a sort code)
Please retain a record of the seat number displayed on the ticket before sending the above via special registered mail (‘tokutei kiroku’) to:Super 4. Company Ltd. (NEW JAPAN PRO-WRESTLING UWAJIMA 4/25 REFUNDS
〒761-0311 Kagawa-ken, Takamatsu-shi, Motoyama-Machi 1231-1
Refunds will be sent via bank transfer. Please retain proof of purchase until you can confirm that the transfer has been made.
The refunded amount will be for the face value displayed on the ticket.
Please send the ticket via special registered mail (‘tokutei kiroku’) only. Sending by other means may result in the ticket being returned to you.
EDION Hiroshima East (April 27 Hiroshima)
Refund period: Tuesday May 12-Friday July 31
Apply via registered mail. Send your ticket, along with the information outlined below, via special recorded mail.
(note: this only applies to tickets purchased from EDION, not from other outlets).
Name
Telephone number
Bank details for receiving your refund via wire transfer (Bank name, Branch name, Account number, Name on account. Japan Post accounts will also require a sort code)
Please retain a record of the seat number displayed on the ticket before sending the above via special registered mail (‘tokutei kiroku’) to:NEW JAPAN PRO-WRESTLING HIROSHIMA 4/27 REFUNDS
〒141-0021 Tokyo-to, Shinagawa-ku, Kami-Osaki 3-1-1, JR Tokyu Meguro Bldg. 16F
Refunds will be sent via bank transfer within one month of receipt. Please retain proof of purchase until you can confirm that the transfer has been made.
The refunded amount will be for the face value displayed on the ticket.
Please send the ticket via special registered mail (‘tokutei kiroku’) only. Sending by other means may result in the ticket being returned to you.
Other outlets
Refund period: Tuesday May 12- Friday July 31
Consult point of purchase for refunds. Procedures and operating hours may vary, and may change depending on anti Coronavirus measures.
NOTE
Tickets can not be exchanged for another event.
Tickets will not be refunded at event venues on the day of the scheduled event.
Physical tickets will be required as proof of purchase in most of the above cases. Refund policies will not cover lost tickets, or tickets with torn stubs.
Refunds will only be issued during the listed refund periods.
